I’m a principal
full-stack product designer
I wear many hats beyond a user experience designer: UI, product design, user testing, user research, visual design, frontend web design, to name some...
who helps businesses (from startups to enterprise) bring their product visions to life – from
zero-to-one
From ideation to production – early stage product design and development where the problem space is ripe but the solution isn't finalized. It often requires creative problem-solving, smart prioritization/pivoting, multi-disciplinary skills and systems design thinking.
. I specialize in designing experiences in
innovative industries
Finance (fintech), AI, quantum computing, real estate, health care, insurance, e-commerce, digital currency, marketplaces, business intelligence, task management, user/customer relationship management, analytics, and workflow management.
,
prototyping
The sooner we can test, the sooner we can validate ideas. I always create clickable design prototypes so we can gather the best feedback early in the process. No static screens here.
,
ethnography
Studying human behaviour, culture, in context is key to successful human-centered design.
, and data visualization.
In my leisure time, I solve
my rabbit's usability issuesHi my name is Butter Scotch! I enjoy A/B testing treats, giving quantitative feedback, and being observed by the humans. Actions speak louder than words ... seeing as I'm a rabbit.
, designing smooth travel experiences, people-watching and learning languages.
Vancouver, Canada
BSc. Interaction Design
Research · UX · UI · Prototyping · User Testing · Launch
15 years turning ambiguous problems into shipped products across fintech,
health care, and emerging tech
I know I can count on Karen to run with lean requirements and
produce product ideas and specs that can be user-tested for
viability before we get the dev team involved.
Product Manager
She's pragmatic, efficient, detail-oriented and consistently
poses essential "why" questions to ensure that we're building
the right thing for the right reasons.
Product Manager
Karen designed features in such a way so that they could be
progressively built in an Agile fashion and deliver product
value through different phases of the roadmap before its final
ideal end state.
Product Manager
She discovered new product opportunities through her user
journey mapping and user interviews, which we had not thought
of.
Product Manager
Karen helped reduce the time it takes for developer handoff by
producing detailed designs and specs that follow web
accessibility and don't break the internet
VP of Engineering
Karen is a problem-solver and offered creative solutions within
our technical constraints that we hadn't thought of.
Stakeholder
Karen picks up new domain knowledge quickly, she's a fast
learner and a good listener.
Service Delivery Team
Thanks to the fast design turnaround and implementation
assistance, we were able to garner investor support and receive
user feedback earlier in the product development process.
Business Stakeholder
You really listened to our feedback and tangibly applied it to
the designs. This feature set is powerful and intuitive, and
it'll reduce our current overhead and workload. This was exactly
what we needed.
Stakeholder
I learned so much from Karen – she's patient, knowledgeable and
is good at explaining complex topics.
Junior UX Designer
You have a sharp eye for detail and gave me good pointers and
reminders on how to design more efficiently.
Fellow UX Designer
Awesome designer to work with whose front-end background helped
expedite our development cycle by creating designs that
seamlessly integrated with our existing tech stack.
Software Engineer
Working with you was a blast and you are so good at what you do.
You definitely made my job easier by making all those good
design/UI/UX decisions. You also brought a lot of positivity to
our workspace (both online and offline).
Full-stack Developer
The UX and UI designs were well thought out and reduced the
number of edge cases we had to account for.